We are up and running! Yes, we had growing pains! During the first few months of operation, we hired a part time clerk to do the billing and accounts. We had some real problems with our phone service and the first clerk resigned for personal reasons. We then hired our current clerk, Dana Lynch, and are happy to have her! Our new customer service number is (573)837-0588. Our email address is CGCRCSD@yahoo.com Payments can be made via mail to our address at 113 W. Main Street, Suite 6, Jackson, MO 63755. We have a dropbox outside our office door at that location, and at the Amerimart Phillips 66 gas station in Fruitland. You can also set up automatic payments if you wish. Dana is part time and we haven't set up fixed office hours at this time. If you call and get no answer, please leave a message and Dana will return your call, normally the same business day.
What if you don't pay your bill? Well, we will NEVER shut off your sewer, for obvious reasons! According to State Law, we have an agreement with the Public Water Supply District #1. Our statement dates, due dates, and shutoff dates are identical to the PWSD. I suggest you get in the habit of paying both bills at the same time each month. If you don't pay either bill, your water will be shut off according to the PWSD and/or the Cape Sewer District's policies and procedures. In the near future, we will transition to new utility billing software, and mailed bills will probably be a postcard very similar to what the PWSD uses. We hope the transition goes smoothly!